While my very near future employer might not appreciate this... I have to say that when I was evaluating platforms for the integration of the customer experience in retail and B2B, one company kept coming back to the fore; ATG. They truly are at the "thought leadership" position in terms of how the digital technology of today can change the success of your organization. Their platform gets to the DNA of many specific areas in a retail or B2B operation, and it plays extremely well with others ;-)
It is time for their annual conference, and this time they've got an impressive lineup of speakers, from Chris Anderson to one of my favorites; Kelly Mooney. If you're lucky enough to have some time and a few extra $$$'s, you might want to check this event out.
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